With an office in downtown Melrose, MA, SDM Foundation is an excellent computer resource. They offer both in-person scheduled and walk-in computer tutoring as well as lessons in small group classes. All of their services are FREE, by virtue of a bequeath from a generous benefactor. Their Blog has lots of good information. In their latest newsletter they offer suggestions for holiday gift giving for adults and kids, including The Gift Finder from the Grommet and The 20 Best Tech Gifts for Kids. You can't go wrong with SDM Foundation.